Introduction to Community Services and Care
This skill set combines four nationally recognised units to prepare learners for entry-level roles in community services, aged care, disability support, youth work, education support, and other people-focused industries. It builds the practical skills needed to support individuals, work safely, communicate effectively, and respond appropriately to issues that may arise in community settings.
Units Included:
- CHCCCS041 Recognise healthy body systems
- CHCCCS016 Respond to client needs
- HLTWHS002 Follow safe work practices for direct client care
- HLTWHS006 Manage personal stressors in the work environment
Target Audience:
This program is suitable for those over 15 years of age who are seeking to enter the community services, disability support, aged care, youth work, education support, or health sectors, school leavers exploring a career in helping professions, career changers looking to gain foundational industry skills, volunteers or support workers wanting formal training, CALD (Culturally and Linguistically Diverse) learners seeking employment pathways in growing care and support industries, individuals wanting to better understand client support, workplace safety, communication, and personal wellbeing in professional care environments.
Please contact the College upon enrolment if you will require any accommodations or feel there is anything our staff should be aware of to ensure that you enjoy your learning experience.
This class utilises NSW government funding (ACE). Australian and New Zealand citizens and permanent residents, or those who hold a humanitarian or refugee visa are eligible for funding. Please contact the College to discuss.
For students ineligible for funding, the course cost can be paid using a payment plan.
Things to bring along:
- Notebook
- Pen
Learning Outcomes:
- Foundational knowledge of health and wellbeing.
- Skills to communicate and respond effectively to client needs.
- Safe work practices for supporting vulnerable people.
- Strategies to manage workplace stress and build professional resilience.
- Confidence to progress into further vocational training or entry-level employment within the care and community services sector.
Learning Methods:
This is a face-to-face class held at our Penrith campus, two days per week for 2 terms (6 months).
Program Benefits:
- Creates pathways into meaningful employment while addressing workforce shortages
- Builds confidence when working with vulnerable people
- Promotes safe and professional work practices
- Improves understanding of health and wellbeing
- Supports resilience and long-term workforce participation
Content:
- Understanding healthy body systems and wellbeing in community and care settings.
- Recognising and responding to client needs using a person-centred approach.
- Effective communication and professional interactions with clients, colleagues, and stakeholders.
- Workplace health and safety practices, including identifying hazards and managing risks.
- Infection prevention and control procedures to maintain safe environments.
- Building resilience and managing workplace stress to support long-term wellbeing and professional effectiveness.
Upcoming Workshops
| Name | Date | Time | Location | Available Spaces | Cost | |
| 81CCSM127 – Introduction to Community Services and Care | Monday, February 15, 2027 | 09:30 am – 02:30 pm | Penrith Campus | 15 | $900.00 |