The College reserves the right to cancel or postpone any class due to under-enrolment or unexpected unavailability of the tutor.

Are listed where payable with each course and are a once only cost payable on enrolment. This cost provides for Tuition and Administration costs only. Enrolment into a class will only be accepted on payment.

Note: Nepean Community College does not require more than $1500 to be prepaid in advance for any course

Confirmation of registration in an accredited course will be emailed to you, advising, if any, next steps to take to continue to course enrolment. Please note that registrations for all other courses are considered effective, unless we contact you to state otherwise.

Unless otherwise stated, all courses and workshops are for people 15 years and over. Younger participants may be accepted if accompanied by a fee-paying adult.

Please ask for a materials list on registration. With the exception of Accredited Courses materials are not provided by the College unless stated. Students should allow for this cost when choosing a course.

A refund will only be made where the College cancels a course. Please choose your course carefully as the College cannot accept responsibility for changes in personal circumstances which prevent attendance. Once a course is planned, funds are then committed to course costs and cannot be refunded. Once a course has commenced, we regret we cannot arrange a transfer to another course. Requests for refund should be made in writing to the CEO. This refund policy does not remove your rights to take further action under the Australian Consumer Law.

NSW Government support provides Subsidies and Fee Free programs for vocational training. Contact the College for eligibility information. For other programs, Pensioners and Seniors Card holders, where the fee is up to and including $120 the reduction is $15. For all other courses the reduction is $20. No concessions on seminars and workshops.

The College does not provide facilities for child minding. Children cannot accompany participants in adult classes, both for the child’s sake and the comfort of other participants.

Enrolment (excluding course materials) in any course for Companions of People with Disabilities is FREE where that Companion has enabled a person with a disability to participate in a College course. Contact the College for details as to which courses are easily accessible.

The College exists to provide opportunities to learn. It will make every effort to provide reasonable adjustments. All students who register an interest in accredited course will be asked to undertake a Language, Literacy and Numeracy assessment prior to enrolment. In this way we can identify any support you may need to complete the course and ensure it is available. We offer literacy support materials to assist any gaps identified by this assessment. We also work with the course facilitators to make reasonable adjustments to training plans if necessary.

When you have demonstrated competence against the assessment criteria for an Accredited training program you will be issued with a Statement of Attainment or Certificate. For all other courses you may request a Certificate of Participation.

The College complies with all relevant State and Commonwealth laws in relation to the programs it offers.

If you wish to have recognition of prior learning or current competencies recognised, contact us prior to enrolment to discuss your previous experience in person. We recognise AQF qualifications and Statements of Attainment issued by other Registered Training Organisations throughout Australia in line with AQTF Standards. We will contact the provider of your previous qualifications to confirm authenticity.

The College is committed to the provision of quality education and business training services. If you believe that the course did not cover the advertised content or fell short or your expectations, please inform the College in writing. If you feel the College has been unjust and not acted in good faith in any issue including assessment, enrolment and course delivery, please contact the administration.
If you feel the matter remains unresolved you are encouraged to contact the CEO. In turn the CEO has the opportunity to take matters to the College.

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

Beyond these requirements we will not disclose Personal Information we collect from you to a third party.

If you’re Registering for Accredited Training you will be need to have a Unique Student Identifier (USI).

These are easy to create and the How To Guide is available at www.usi.gov.au.

Should you have any further concerns or require more information, please do not hesitate to contact us by phone on 4724 9000 or by email to reception@ncc.nsw.edu.au