| Deliver a service to customers
Gain the knowledge to deliver aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products, and processing customer feedback. BSBOPS203 Deliver a service to customers
Online Penrith on
Beginning from to
Your training may be subsidised by the NSW Government. Contact the College to confirm your eligibility.
Topics Covered include:
1. Establish contact with customers 2. Identify customer needs 3. Provide service to customers 4. Process customer feedback
Participants will know how to deliver a service to customers.
On the first session bring
Items to be purchased during the course
Special Issues To Note
Self Directed and Supported Online Anytime E-Learning
NCC Code: 81DELO422