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Deliver a service to customers

Description

Gain the knowledge to deliver aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products, and processing customer feedback. BSBOPS203 Deliver a service to customers

Online Penrith on

Beginning from to

for

Your training may be subsidised by the NSW Government. Contact the College to confirm your eligibility.

Topics Covered include:

1. Establish contact with customers 2. Identify customer needs 3. Provide service to customers 4. Process customer feedback

Course Outcome

Participants will know how to deliver a service to customers.

On the first session bring

Items to be purchased during the course

Special Issues To Note

Self Directed and Supported Online Anytime E-Learning

NCC Code: 81DELO422

 

 

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