Building and Construction (Business)
Description Customers! Every business has them but how do they know how to treat their customers? This course will teach you how businesses safely juggle customer needs, wants and expectations with effective customer service and WHS standards, strategies, policies, procedures and programs. Statement of Attainment in Building and Construction (Business) BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBCUS403 BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements Westfield Penrith on Beginning from to for Your training may be subsidised by the NSW Government. Contact the College to check your eligibility.
Topics Covered include: Course Outcome On the first session bring Items to be purchased during the course Special Issues To Note NCC Code: 81BUCM121 |
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