Certificate IV in Business BSB40120


Ramp up your resume by taking the next step in your business services career with this nationally recognised qualification. Move your basic computer skills to a more advanced level and develop your skills in working in a supervisory role. BSBCRT411 Apply critical thinking to work practices BSBTEC404 Use digital technologies to collaborate in a work environment BSBTWK401 Build and maintain business relationships BSBWHS411 Implement and monitor WHS policies, procedures and programs BSBWRT411 Write complex documents BSBXCM401 Apply communication strategies in the workplace BSBTEC302 Design and produce spreadsheets BSBTEC303 Create electronic presentations BSBOPS405 Organise business meetings BSBTEC402 Design and produce complex spreadsheets BSBCMM411 Make presentations BSBPEF403 Lead personal development

Westfield Penrith on Monday

Beginning 31/10/2022 from 10:00:00 to 16:00:00

for 26 Weeks

$1580 Your training may be subsidised by the NSW Government. Contact the College to confirm your eligibility.

** This Course is Nationally Recognised Accredited Training. See the Description for the Units of Competency included **

Topics Covered include:

1. Establish role of critical thinking in workplace 2. Lead critical thinking process 3. Develop critical thinking mindset 4. Review existing digital technology use in the business and Identify opportunities to implement digital technologies for workplace collaboration 5. Implement and use digital technologies to collaborate in the workplace 6. Establish and maintain business relationships and Build and improve business relationships 7. Provide information to work team about WHS policies and procedures, Implement and monitor work team consultative arrangements for managing WHS, Implement and monitor organisational procedures for providing WHS training to work team and Implement and monitor organisational procedures and legal requirements for identifying hazards, and assessing and controlling risks. 8. Implement and monitor organisational procedures for maintaining WHS records 8. Plan, draft and finalise a complex document 9. Prepare for communication, Use communication strategies to provide work instruction, Facilitate workplace communication and Monitor and support team communication 9. Evaluate, implement and review personal development 10. Plan, implement and review personal work priorities 11. Prepare, deliver and review presentation 12. Plan, co-ordinate, support and monitor a team and individuals 13. Monitor team performance 14. Advise on customer service needs and Support implementation of customer service strategies 15. Evaluate and report on customer service and Prepare to use social media, Use social media to enhance customer engagement. 16. Promote products and services and Review social media use.

Course Outcome

Participants will have developed their business services skills and be able to apply the skills learnt during the course.

On the first session bring

Items to be purchased during the course

Special Issues To Note

If this is your second Full Qualification the standard fee is $1850

NCC Code: 81BU2M422



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